Home user services

Setup/broadband/email

If you have bought a computer you may need some help setting it up. We offer the following services:

• Setup of equipment
• Broadband setup
• Email configuration
• Antivirus installation/configuration.

The cost of a typical single home PC setup including email and antivirus configuration is just £65. This will include some basic tuition on how to use it and how to keep your PC protected and virus free.

Repairs

PCs often run into trouble. Typical problems include:

• PC won't boot up
• Can't connect to internet
• Keeps crashing
• PC very slow and "clunky" in use
• Blue Screen of Death!
• Suspected Virus.

Solutions include:

• Diagnose and repair problems to quickly get you up and running again
• System clean-up and optimisation
• Virus/spyware prevention and removal - home users get free antivirus software
• If a fresh installation of the operating system is requested we can transfer all your existing data so you don't lose your files and emails
• In the case of catastrophic hard disk failure we have a partnership with a data recovery firm - call for details.

The cost is per the hourly rate detailed in the pricing section however on average repairs take around 2-3 hours. You will be informed if any repairs will take longer than this.

We can help you with:

• Hardware upgrades, e.g. hard drive or memory
• Software installation
• Installation of any hardware you have purchased yourself that you need a hand with
• File transfer - if you have bought a new PC and need your files, documents, photos etc transferring to/from your old PC.

Wireless and Wired Networking (file/broadband/printer sharing)

If you have more than one computer there are many benefits from setting up a network. We offer the following services:

• Wireless networking set up and configuration - broadband around the home
• Security measures implemented to stop other people using your system
• File and printer sharing - the same files accessible from any machine. Can be automatically synchronised to a laptop enabling you to use the same files away from the home/office
• Installation of network cable (Cat5e/Cat6)
• Troubleshooting wired/wireless networking issues.

Sky+ upgrade

If you have one of the original Sky+ systems chances are your 20 hours available recording time is fast running out.

Upgrade Prices:

• 60 Hours - £85
• 100 Hours - £100.

MULTIROOM - Watch Sky/cable around the house.

Multimedia

More and more people are requiring access to their digital media from one centralised location, e.g. you may wish to play your MP3s through your Hi-Fi or stream any videos you've downloaded to your TV.

There are a variety of multimedia options available today including:

• Use your existing PC as a server and stream the content to a specialised box via a wired/wireless network. These can also act as video recorders
• Have a dedicated PC as a central media centre in the living area for playing MP3s, DVDs and listening to internet radio etc. Again these have a remote control and can be used as a video recorder.

Even if you just need help setting up your TV or surround system give us a call.